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| | Earlier Stories |  | | | from support news
Why on earth should IT care about art?
Or vice-versa
What's Your Take?
from support news
I teach, therefore I blog?
Or is it the other way round?
What's Your Take?
from IT training news
Survey shows weak investment in 'soft skills'
Surprise, surprise?
What's Your Take?
from support news
Doing It Backwards?
India Using American Management?
What's Your Take?
from e-learning news
One way of making sure e-learning is not hated?
Give each of your staff their own laptop PC
What's Your Take?
from eGovernment news
Here are some newly banned words
Offshoring and outsourcing
What's Your Take?
from support news
I, Robot?
You, fired
What's Your Take?
from support news
First it was Bluetooth, then we got WiFi, now there's NFC
WiFi for hi-bandwidth, long sessions, Bluetooth for lower bandwidth and shorter sessions, NFC for 'instant bursts', like paying for things
What's Your Take?
from certification news
The e-exam finally makes the headlines
Going mainstream?
What's Your Take?
from certification news
Are you taking a Microsoft MCSD course?
You are? Then I think you will find this very useful
What's Your Take?
from call centres news
Offshore call centres seem to have an image problem
Is it prejudice, or something else?
What's Your Take?
from call centres news
What is a 'Call Centre Mass Production Model'?
Doesn't sound very nice, does it?
What's Your Take?
from crm news
What's the difference between Agent-Centric CRM and Knowledge-Powered CRM?
Find out here
What's Your Take?
from support news
Looking for a comparison between portal solutions?
Microsoft, Oracle, Vignette and others go head to head in this review
What's Your Take?
from call centres news
So call centre numbers will only rise in Asia?
No, they are predicted to rise elsewhere by 50 percent
What's Your Take?
from call centres news
Ok, so we've outsourced the call centre
Now what?
What's Your Take?
from e-learning news
Are the good times over for the small e-learning vendor?
Look out, here come the big old boys
What's Your Take?
from crm news
Can you mix hosted CRM and in-house CRM?
Siebel thinks you can
What's Your Take?
from call centres news
Start your engines
What happens when experts put call centre solutions up against each other?
What's Your Take?
from call centres news
What makes a smart modern call centre still seem like a smelly old sweatshop?
Something to do with not being trusted by the management? What's Your Take?
from e-learning news
How sophisticated is your e-learning software?
Thought-provoking stuff
What's Your Take?
from call centres news
Great phone calls spoiled by terrible email follow ups
How do you deal with your call center agent's writing skills? What's Your Take?
from call centres news
Who should be driving YOUR contact center?
Your marketing department?
What's Your Take?
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